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We'd Love to Hear From You
Questions about sizing, orders, or just want to share how your little one looks in Swayam? Our team is here for you, every step of the way.
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Contact Details
Email
hello@swayamkids.in
support@swayamkids.in (for order issues)
WhatsApp & Phone
+91 98290 12345
Monday to Saturday, 10 AM โ 6 PM IST
Store Address
12, Swayam Lane, Bapu Nagar
Jaipur, Rajasthan โ 302 015, India
Workshop / Factory
Plot 7, Sitapura Industrial Area
Jaipur, Rajasthan โ 302 022
Swayam Kids Store
๐ Bapu Nagar, Jaipur
Open in Maps โ
๐ Store Hours
Monday โ Friday
10:00 AM โ 7:00 PM
Saturday
10:00 AM โ 8:00 PM
Sunday
11:00 AM โ 5:00 PM
Public Holidays
Closed
๐ฟ Online store open 24/7 โ always!
Quick Answers
Frequently Asked Questions
How long does delivery take?
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Standard delivery takes 3โ6 business days across India. Express delivery (1โ2 days) is available for metro cities like Delhi, Mumbai, Bengaluru, and Chennai. Orders placed before 12 PM IST are shipped the same day.
What is your return policy?
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We offer hassle-free returns within 15 days of delivery. Items must be unwashed, unworn, and have original tags intact. Simply WhatsApp us your order ID and we'll arrange a free pickup.
Do you offer wholesale / bulk orders?
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Yes! We welcome bulk orders for schools, event gifting, and retailers. Minimum order is 50 pieces. Write to us at wholesale@swayamkids.in or select "Bulk / Wholesale" in the contact form above.
How do I find the right size?
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Our clothes are sized by age (0M to 12Y) and chest/height measurements. Check our detailed Size Guide on any product page. If you're between sizes, we recommend sizing up for a comfortable, playful fit.
Are your fabrics safe for babies?
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Absolutely. All Swayam fabrics are GOTS-certified organic cotton, tested and certified free from harmful chemicals, dyes, and allergens. We follow strict safety standards to protect your baby's delicate skin.
Can I track my order?
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Yes! Once your order ships, you'll receive an SMS and email with a tracking link. You can also track in real-time on our website under "My Orders". For help, just WhatsApp us your order ID anytime.